AB
Aletta B

1 reviews | Active since May 2019

09 Oct 2023, 08:22

After I requested cancellation of my Platinum Life policy, Tyrell called me and assisted me with an offer that was hard to say no to

After I requested cancellation of my Platinum Life policy, Tyrell called me and assisted me with an offer that was hard to say no to. He explained the product so well and was invested in helping me to make the right choice. Retention is more than convincing someone to keep a policy when the person helping you has truly good intentions.

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Replies (1)
Platinum Life
Platinum Life's reply09 Oct 2023, 09:33
Official
Dear Aletta, 

We just love your feedback for Tyrell and we are so proud of him for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to him. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor