ACTIVATED A POLICY AND DEBITED MY ACCOUNT WITHOUT MY PERMISSION!!!!

A debit has been set on my debit account WITHOUT Permission / acceptance. I was told by the Sales Executive, that I will receive a policy - and IF I do decide (WHICH I DID NOT) to go forth, ONLY then will I need to let them know. I am NOT happy that a debit was activated on my Bank account WITHOUT acceptance and my permission. I was also told by sales exec that I would have to accept the debi check - but I was not even given the opportunity to do so. I am NOT happy with this dishonest service and I did not read ANY benefits whatsoever and I did not agree going forth with the policy discussed telephonically. I am expecting the debit to be reversed immediately .The lady in the complaints department said they would get back to me an hour after i called to log the complaint and its been 3 days!!! I will not pay a cent. I will also not recommend this company to anybody and I will let all my referrals know.