******** access to my personal data without recourse to remove it from their system
A Platinum Life rep called me to "offer me a free gift" because "a friend" (our pet sitter) apparently referred me to them as someone who would be interested in a "free gift."
The amount of information that was asked of me was invasive and no option was given to opt out of any communication.
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Replies (2)
Platinum Life's replyOfficial
22 Jan 2026, 14:19Dear Marcelle,
I have received your review and would like to assist.
We give our policy holders the chance to niominate friends and family members fdor a oppromotional gift. This is optional and serves as a way to provide more information about our company and products. Certain information is asked during this call to ensure that any offers are tailored to you.
You can decline this at any time and I have arranged for your details to be added to our Do Not Contact list.
You are welcome to contact our team if there is anything we else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist.
We give our policy holders the chance to niominate friends and family members fdor a oppromotional gift. This is optional and serves as a way to provide more information about our company and products. Certain information is asked during this call to ensure that any offers are tailored to you.
You can decline this at any time and I have arranged for your details to be added to our Do Not Contact list.
You are welcome to contact our team if there is anything we else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply22 Jan 2026, 14:19
Official
Dear Marcelle,
I have received your review and would like to assist.
We give our policy holders the chance to niominate friends and family members fdor a oppromotional gift. This is optional and serves as a way to provide more information about our company and products. Certain information is asked during this call to ensure that any offers are tailored to you.
You can decline this at any time and I have arranged for your details to be added to our Do Not Contact list.
You are welcome to contact our team if there is anything we else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist.
We give our policy holders the chance to niominate friends and family members fdor a oppromotional gift. This is optional and serves as a way to provide more information about our company and products. Certain information is asked during this call to ensure that any offers are tailored to you.
You can decline this at any time and I have arranged for your details to be added to our Do Not Contact list.
You are welcome to contact our team if there is anything we else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
's updateReviewer Update
24 Jan 2026, 10:52Thank you Simone, I think POPIA requires that the person sharing your information needs to first get permission to share it. Perhaps Platinum Life can ask the question, "has this 'friend' given conscent to you sharing their information," before the person's details are shared.
Please send confirmation that my details have been removed from Platinum Life's, and all associated companies, marketing lists via email.
Please send confirmation that my details have been removed from Platinum Life's, and all associated companies, marketing lists via email.
's update24 Jan 2026, 10:52
Reviewer Update
Thank you Simone, I think POPIA requires that the person sharing your information needs to first get permission to share it. Perhaps Platinum Life can ask the question, "has this 'friend' given conscent to you sharing their information," before the person's details are shared.
Please send confirmation that my details have been removed from Platinum Life's, and all associated companies, marketing lists via email.
Please send confirmation that my details have been removed from Platinum Life's, and all associated companies, marketing lists via email.