ABRUPT AGGRESSIVE CONSULTANT!
Absolutely appalled, after a dealing with a consultant by the name of Charl Engelbreg and being harassed for my account number, when I informed him that I do not feel comfortable sharing that over the phone he continued to INSIST that i read it out and it is as this is a part of their company policy which they having been following for 24 years.. The whole ploy of sending you a "gift" is merely a ploy for them to feel entitled to HARASS potential clients... Platinum Life this is not the way to get clients. Even though I may have considered doing business with you, I have most certainly changed my mind after being left with a butter taste in my mouth. Your consultant was rude and aggressive and then abruptly ending the call after I reiterated that I will not part with my banking details over the phone with a stranger!!! PLATINUM LIFE- STOP HARASSING PEOPLE!!!!! YOU ARE NOTORIOUS FOR THIS!!
Dear Margot,
My attempts in getting in contact with you have been unsuccessful.
I listened to the two sales calls made to you and at no point were you harassed nor was the consultant rude or aggressive.
You showed interest in the policy up until the end and the consultant ended the call when you indicated you feel uncomfortable giving your bank details over the phone.
As with any insurance policy, bank details are needed to deduct premiums, but all our products are completely optional which you may decline at any stage.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Dear Margot,
My attempts in getting in contact with you have been unsuccessful.
I listened to the two sales calls made to you and at no point were you harassed nor was the consultant rude or aggressive.
You showed interest in the policy up until the end and the consultant ended the call when you indicated you feel uncomfortable giving your bank details over the phone.
As with any insurance policy, bank details are needed to deduct premiums, but all our products are completely optional which you may decline at any stage.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager