MS
Mercy S
1 reviews | Active since Jul 2021
18 Feb 2026, 17:32
A consultant by the name of Innocentia used her discretion and discerned that I was distressed and in less than 30 minutes she helped me to retain my policy which I would have otherwise lost
A consultant by the name of Innocentia used her discretion and discerned that I was distressed and in less than 30 minutes she helped me to retain my policy which I would have otherwise lost.Thank you so much for being so professional bot the consultants and Platinum life as a company 🙏👏👏
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Replies (2)
Platinum Life's replyOfficial
18 Feb 2026, 17:39Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply18 Feb 2026, 17:39
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
19 Feb 2026, 08:11Dear Mercy,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Innocentia was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Innocentia was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply19 Feb 2026, 08:11
Official
Dear Mercy,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Innocentia was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Innocentia was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor