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Dear Xesibe, 

Thank you for taking my call regarding this matter. 

As discussed, please note that our team has been trying to contact you with the option to upgrade your current policy and benefits. This is optional and I have arranged for your details to be added to our Do Not Contact list going forward 

Please note that no increases on your policy will take place without notification or your consent. There is an annual inflation which affects your premium and cover, but you will always be notified before it is set to take place. I have arranged for an updated policy schedule to be sent through to you 

Kindly advise if there is anything else we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor