HN
Hennie N
1 reviews | Active since Aug 2023
12 Nov 2025, 08:40
*****
we have caceled this policy as we arre sassa pensioners now they ceep on drducting from the bank we have stoppet the debit order and it stil gos off and the bank say the debid otder is not revesable now every month we lose that money is it *****? and can we take this to the police ?
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Platinum Life's replyOfficial
12 Nov 2025, 09:07Dear Hennie
I have received your review and have contacted Mrs Nagel to assist regarding this matter.
Kindly note that the cancellation has been logged and a consultant will give her a call to assist. A refund has also been arranged for the last premium deducted from the account. Our cancellation team will be in contact to confirm
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
I have received your review and have contacted Mrs Nagel to assist regarding this matter.
Kindly note that the cancellation has been logged and a consultant will give her a call to assist. A refund has also been arranged for the last premium deducted from the account. Our cancellation team will be in contact to confirm
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply12 Nov 2025, 09:07
Official
Dear Hennie
I have received your review and have contacted Mrs Nagel to assist regarding this matter.
Kindly note that the cancellation has been logged and a consultant will give her a call to assist. A refund has also been arranged for the last premium deducted from the account. Our cancellation team will be in contact to confirm
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
I have received your review and have contacted Mrs Nagel to assist regarding this matter.
Kindly note that the cancellation has been logged and a consultant will give her a call to assist. A refund has also been arranged for the last premium deducted from the account. Our cancellation team will be in contact to confirm
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor