WM
Wendy M
1 reviews | Active since Jul 2019
05 Oct 2023, 04:11
****
Absolutely disgusted with the service! I was told i would get a call back to cancel, i gave specific times to be called but they still calling me at wrong times. Big ****!
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Replies (1)
Platinum Life's replyOfficial
05 Oct 2023, 06:32Dear Wendy,
I have received your review and am sorry that our cancellation team has not tried to contact you during the specified times.
I have escalated this on my side to them to ensure that you are called when requested in order to assist with your query. My apologies for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and am sorry that our cancellation team has not tried to contact you during the specified times.
I have escalated this on my side to them to ensure that you are called when requested in order to assist with your query. My apologies for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply05 Oct 2023, 06:32
Official
Dear Wendy,
I have received your review and am sorry that our cancellation team has not tried to contact you during the specified times.
I have escalated this on my side to them to ensure that you are called when requested in order to assist with your query. My apologies for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and am sorry that our cancellation team has not tried to contact you during the specified times.
I have escalated this on my side to them to ensure that you are called when requested in order to assist with your query. My apologies for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor