GH
Gwynneth H
1 reviews | Active since Nov 2015
13 Oct 2022, 08:32
[10/13, 08:30] +***6: Confirmation Message *Business Name:* Platinum Life *Review:* Friendly and helpful service
[10/13, 08:30] +***6: Confirmation Message *Business Name:* Platinum Life *Review:* Friendly and helpful service. My problem I had was with sales consultant that wanted to increase my policy and when I yold him I cannot afford it, he insisted and told me I can cancel it at a later stage. First increased installment went off and then policy was canceled. I had to enquire as to reason for debit orders not going through
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Replies (1)Platinum Life's replyOfficial
13 Oct 2022, 10:39Dear Gwynneth,
Thank you for your review and I am so sorry to hear about the experience you had. Any upgrade that is offered on our policies are always optional, so please dont ever feel pressured into taking anything out
You are also welcome to contact our Client Care team for any assistance on your policy - we want to keep you smiling
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your review and I am so sorry to hear about the experience you had. Any upgrade that is offered on our policies are always optional, so please dont ever feel pressured into taking anything out
You are also welcome to contact our Client Care team for any assistance on your policy - we want to keep you smiling
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply13 Oct 2022, 10:39
Official
Dear Gwynneth,
Thank you for your review and I am so sorry to hear about the experience you had. Any upgrade that is offered on our policies are always optional, so please dont ever feel pressured into taking anything out
You are also welcome to contact our Client Care team for any assistance on your policy - we want to keep you smiling
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your review and I am so sorry to hear about the experience you had. Any upgrade that is offered on our policies are always optional, so please dont ever feel pressured into taking anything out
You are also welcome to contact our Client Care team for any assistance on your policy - we want to keep you smiling
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
