KvdW
Kaleigh van der Walt
1 reviews | Active since Dec 2013
25 Mar 2022, 17:36
0 STAR REVIEW
Not even a one star review! They did a debit order on my account after I told them I don't want to join. I didn't even sign any contract!!! ***
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Replies (1)
Platinum Life's replyOfficial
28 Mar 2022, 08:05Dear Kaleigh,
I have received your review and I am currently following up regarding this matter
Kindly note that you were contacted on the 30th of November 2022 and offered a policy with Platinum Life. A policy schedule was sent out via email on the 13th of December 2021, to ensure that you have the full 30 day review period to go through the documents.
I have requested the call and will gladly send it through with further feedback as soon as it has been received. A cancellation has been submitted on your policy and a consultant will give you a call within the week to confirm.
Please let me know if there is anything else I can assist with while we are investigating this
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am currently following up regarding this matter
Kindly note that you were contacted on the 30th of November 2022 and offered a policy with Platinum Life. A policy schedule was sent out via email on the 13th of December 2021, to ensure that you have the full 30 day review period to go through the documents.
I have requested the call and will gladly send it through with further feedback as soon as it has been received. A cancellation has been submitted on your policy and a consultant will give you a call within the week to confirm.
Please let me know if there is anything else I can assist with while we are investigating this
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 Mar 2022, 08:05
Official
Dear Kaleigh,
I have received your review and I am currently following up regarding this matter
Kindly note that you were contacted on the 30th of November 2022 and offered a policy with Platinum Life. A policy schedule was sent out via email on the 13th of December 2021, to ensure that you have the full 30 day review period to go through the documents.
I have requested the call and will gladly send it through with further feedback as soon as it has been received. A cancellation has been submitted on your policy and a consultant will give you a call within the week to confirm.
Please let me know if there is anything else I can assist with while we are investigating this
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am currently following up regarding this matter
Kindly note that you were contacted on the 30th of November 2022 and offered a policy with Platinum Life. A policy schedule was sent out via email on the 13th of December 2021, to ensure that you have the full 30 day review period to go through the documents.
I have requested the call and will gladly send it through with further feedback as soon as it has been received. A cancellation has been submitted on your policy and a consultant will give you a call within the week to confirm.
Please let me know if there is anything else I can assist with while we are investigating this
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor