Platinum Insurance
Unclaimed Business
|4.9|16 Reviews (last 12 months)|This business does not respond to reviews
Platinum Insurance
Unclaimed Business
|4.9
16 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Platinum Insurance is valued for responsive, professional service from named consultants such as Lauren, Deane Smith, Miche Holworthy and Tatum, who reportedly answer emails quickly and settle policy queries within the same day. Clients highlight patient, informative guidance on product options and staff going the extra mile to keep policies active after financial setbacks. Sentiment is strongly positive overall, although one policyholder reported an unauthorised debit and a promised refund that never arrived, marking billing accuracy and refund follow through as the clearest weakness.
Performance(last 12 months):
Trustindex Rating
5.7NPS Score
50Very Likely
TrustIndex
5.7
NPS Score
50
Recommended: Very Likely
Review Distribution
4.9|16 Reviews
Oct '25 - Sep '26
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceP
Prudence
1 reviews | Active since May 2021
15 Sept 2026, 10:42
I would like to write a review about Platinum Life
I would like to write a review about Platinum Life. I just wanted to express my gratitude for the outstanding customer service I received from her professionalism, kindness, and willingness to help were truly impressive. Keep up the fantastic work!
Helpful (0)
|Replies (0)P
Prudence
1 reviews | Active since May 2021
15 Sept 2026, 10:42
I would like to write a review about Platinum Life
I would like to write a review about Platinum Life. I just wanted to express my gratitude for the outstanding customer service I received from her professionalism, kindness, and willingness to help were truly impressive. Keep up the fantastic work!
0
Replies (0)M
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