VL
Venessa L

1 reviews | Active since Oct 2021

22 Oct 2021, 10:32

Thank you: Rose - Platinum Health

I recently contacted Platinum Health and spoke to a Consultant by the name of Rose. I am a Pensioner, and had a query about an increase in my Cancer Policy, which I was notified about, but missed out on responding to, in good time. I was emotional as we know, life is just getting more and more expensive, and every increase, especially on a Policy which is of utmost importance to me, was just devastating. I cannot express enough gratitude to Rose in the way she listened to my plight, and treated me with Absolute Professionalism, Empathy and Kindness. She calmed me down, and promptly assisted me with my request. Thank you, Rose, so much for your excellent listening skills, and Professionalism. Platinum Health,.you are Very fortunate to have Rose on your Team. God Bless.

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