Bad service

Yesterday on 28/11/918 I was so much disappointed with the service I had I am from Sibanye I arrived at 17:10 I waited for the doctor till I left at 19:45 I couldn't be helped I thought by living platinum health was a total loss but I had to pay levy of R160 and not getting help I will not bother again to bring my kids the this are my details for kids ********** 682 and ********** 181 from rustenburg platinum health