remove your details from ITC/Credit report. Never had a loan with you

I have never had a loan with this company called Platinum family cash loans but they appear on my credit report 5 times with small balances they say im owing them. I have never had a loan there. Send me a copy of a letter to credit bureaus stating that i have no active accounts with you and owe nothing!! ********. is the FSB know of your conduct as well as your directors/owners conduct? i have no problem a;erting them if i receive no such letter within the next 72 hrs.ID-***/contact ***