Capitec, Autodealer, or SAPS? Who is helpful?

I went onto the internet yesterday morning to search for cars being sold under R50000. A website came up called UsedCarSouthAfrica.com and there are cars that are claimed to be bank repossessed at cheap prices.

I clicked on the WhatsApp button to acquire more information. It lead me to speak to a gentleman who is currently known as Wilson Alton Stazie and two of his associates.

They sent me an address for their company. Upon arrival at 13 Spitfire Street, Kempton Park there was no such company.

They sent me video footage and an address of an alleged auction taking place. I was bombarded into paying a 50% deposit which was indicated to be totally refundable should the vehicle not be in a good condition with full service history.

I was told that the deposit would mean that they would remove the vehicle from the auction list. I was then given an alternative location where the auction was taking place.

I did the payment. I sent the payment, my ID and my proof of address through to the email address given. The email they are using is *** and they are using the website https://www.platinumautosales.co.za/

I arrived at 46 Schoeman Street where they had noted that the cars were moved to for the auction. Nothing was there.

I went into the nearest Capitec branch. The manager and an assistant helped me by telling me that the account was emptied minutes after I deposited the money. Capitec says it is for this reason that they cannot refund me. They apparently called the forensics department who flagged the account the *****sters were using. I could not get a reference number for this call as per the Capitec staff.

I was told to report it to the nearest police station so that the police can sepina the information about the account holder. The policeman logged my case but I have not received a case number as yet after 24 hours. The policeman told me that they are not allowed to trace the *****sters with the mobile phones they are using.

The money must have been drawn by the *****sters via an ATM or in a branch. How can there is a claim that there is no video footage? Surely there should be some way to trace these ********s? I am uncertain as to the policies, but Capitec is saying that the transfer is my own negligence and that there is nothing they can do to assist me with getting my money back.

The policeman seem to think something will be done as soon as an investigator is assigned to the case. In the meantime, these ********s are still harassing and bombarding me.

Any advice? Please... I would appreciate if everyone knew about this incident and if anyone can assist me.