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Amar D

1 reviews | Active since Mar 2014

23 May 2025, 13:07

Poor Qulaity Paint - True Colour Roof Paint

Poor quality Roof paint- True Colour.

Two years ago we pressure cleaned and painted the roof before adding solar panels. This paint is an acrylic based paint that absorbs water unlike solvent based or rubber roof paint.

I complained to Builders and Plascon Service gent named Steven inspected. Stating poor preparations.

I explained we have a property business with over 40 properties and maintenance. This is not the First Roof. I showed him photos of cheaper locally manufacturer rubber roof paints still lasting even though bought from a small local business.

He blamed this on Mold and being so close to the ocean. Surely Builder Durban North knows that their customers are close to the Ocean and keep this poor standard paint and selling it with 8 years warranty is sneaky and certainly unappreciated.

Disappointing Plascon and Builders.

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Replies (2)
Plascon
Plascon's reply23 May 2025, 13:41
Official
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced.We take all customer feedback seriously and are committed to resolving your issue promptly. Our team will be in contact to investigate the matter.We appreciate your patience and understanding as we work to address your concerns.Thank you for your continued support. RegardsPlascon Customer Service Team 
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Amar D's update29 May 2025, 11:41
Reviewer Update
There has been no contact or feedback.