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Selina
1 reviews | Active since Sept 2024
27 Nov 2025, 13:35
Plascon True Colour Fresh White Paint (20lt)
I purchased a 20L Plascon True Colour Fresh White on 26/11/2025 from Makro in Amanzimtoti, and I am extremely disappointed with the quality. The paint is very weak and performs more like an undercoat. Not everyone can afford high-priced paint, but it’s frustrating to be sold a product of such poor quality from a well-known brand, especially for low-income customers. I genuinely expected better. I cannot recommend this product, and I believe Plascon should consider discontinuing it and removing it from store shelves.
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Plascon's replyOfficial
27 Nov 2025, 13:45Thank you for bringing your concerns to our attention. We sincerely apologise for any inconvenience you have experienced.We take all customer feedback seriously and are committed to resolving your issue promptly. Our team will be in contact to investigate the matter.We appreciate your patience and understanding as we work to address your concerns.Thank you for your continued support. RegardsPlascon Customer Service Team
Plascon's reply27 Nov 2025, 13:45
Official
Thank you for bringing your concerns to our attention. We sincerely apologise for any inconvenience you have experienced.We take all customer feedback seriously and are committed to resolving your issue promptly. Our team will be in contact to investigate the matter.We appreciate your patience and understanding as we work to address your concerns.Thank you for your continued support. RegardsPlascon Customer Service Team
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Selina's updateReviewer Update
22 Dec 2025, 15:10A Plascon representative has reached out to us regarding the paint. We were advised that the Plascon True Colour Fresh White range is classified as an entry-level product. We have since received a replacement, from the Plascon Polvin range.
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Selina's update22 Dec 2025, 15:10
Reviewer Update
A Plascon representative has reached out to us regarding the paint. We were advised that the Plascon True Colour Fresh White range is classified as an entry-level product. We have since received a replacement, from the Plascon Polvin range.