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Yolanda D
1 reviews | Active since Dec 2017
14 Jun 2025, 13:35
PLASCON TRUE COLOUR- "FRESH WHITE"
I wish I could give no stars. DON'T BUY THIS BRAND!!!! :- PLASCON- True Colour Fresh White- Yeah right :( We bought this **** yesterday! How do you manage to sell this ****? The assistant in the store we bought it from, recommended this. It was bought as an interior paint for our dining room and lounge, but what a waste! You're not going to refund us. It's just water mixed with a little white chalk powder! No man... but you want your ******* to be promoted! I'm so ****ed off!
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Replies (2)
Plascon's replyOfficial
17 Jun 2025, 06:10Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced.We take all customer feedback seriously and are committed to resolving your issue promptly. Our team will be in contact to investigate the matter.We appreciate your patience and understanding as we work to address your concerns.Thank you for your continued support. RegardsPlascon Customer Service Team
Plascon's reply17 Jun 2025, 06:10
Official
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced.We take all customer feedback seriously and are committed to resolving your issue promptly. Our team will be in contact to investigate the matter.We appreciate your patience and understanding as we work to address your concerns.Thank you for your continued support. RegardsPlascon Customer Service Team
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Yolanda D's updateReviewer Update
24 Jun 2025, 11:45I got a response from Plascon, (some 15 calls from them and some emails- terrible.) Apology was given, as well as a promise to come back to me with regards to a possible refund and some sound advise as to paint quality ( not a good paint for interior walls as it's not washable) and pricing (this was the cheaper end product), which I appreciated. Thanks for the call from the PE Branch!
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Yolanda D's update24 Jun 2025, 11:45
Reviewer Update
I got a response from Plascon, (some 15 calls from them and some emails- terrible.) Apology was given, as well as a promise to come back to me with regards to a possible refund and some sound advise as to paint quality ( not a good paint for interior walls as it's not washable) and pricing (this was the cheaper end product), which I appreciated. Thanks for the call from the PE Branch!