IM
Ishie M

1 reviews | Active since Dec 2015

04 Jun 2021, 12:15

Plascon micatex sprintide colour is white and not the same as indicated on colour chart

We purchased 6 20 litre plascon micatex sprintide from builders warehouse strubensvalley. I am extremely upset. The colour is certainly not the colour I chose. The sprintide has come out pure white rather than the colour indicated on the colour chart. I wanted a low maintenance colour and now have pure white walls. I want to be reimbursed for my purchase of the paint and the labour. Really ****ed off!!!!

0
Replies (2)
Plascon
Plascon's reply11 Jun 2021, 09:41
Official
 Hi Ishie,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, the complaint will be investigated and one of our consultants will attend to your complaint. Please can you email images and product details to *** and we will assign a technical expert.  

Kind Regards, 
Plascon 
Plascon
Plascon's reply11 Jun 2021, 13:02
Official
Hi Ishie, 
Thanks for the details. I will get someone to contact you