CM
Chris M
1 reviews | Active since May 2012
25 Oct 2024, 11:30
Plascon Customer Service
I recently posted a review rating Plascon 1-star due to the paint blistering. Plascon was very quick to reply and then phoned me within 20mins and the next day a representative was at my house. He took the time to walk me through the whole house with explanations and he was very understanding and helpful. He agreed to supply me with the same paint to get the issue resolved and told me what to do to resolve permanently. I raise my hat to Plascon customer service for following coming through and showing that they are one of very few companies that still value the consumers.
Helpful (0)
Replies (1)0
Replies (1)Plascon's replyOfficial
25 Oct 2024, 14:15Dear Chris, We are delighted to hear that our team was able to address your concerns promptly and effectively. At Plascon, we pride ourselves on our commitment to customer satisfaction and maintaining the highest standards of quality and service. It is heartening to know that our representative was able to provide you with the necessary support and guidance to resolve the issue permanently. Thank you for giving us the opportunity to make things right and for recognizing our efforts. Do not hesitate to reach out.
Best regards,
Plascon's reply25 Oct 2024, 14:15
Official
Dear Chris, We are delighted to hear that our team was able to address your concerns promptly and effectively. At Plascon, we pride ourselves on our commitment to customer satisfaction and maintaining the highest standards of quality and service. It is heartening to know that our representative was able to provide you with the necessary support and guidance to resolve the issue permanently. Thank you for giving us the opportunity to make things right and for recognizing our efforts. Do not hesitate to reach out.
Best regards,
