JP
Jamie P

1 reviews | Active since Jan 2017

13 Jan 2017, 01:07

DISGUSTED in the Quality of PLASCON Spray CAN's

<p>Good Day,</p> <p> </p> <p>I AM SOOO VERY DISAPPOINTED AND DISGUSTED in the POOR QUALITY of the spray cans!</p> <p> </p> <p>I'm a Regional Manager for a Retail group and my Partner own a Events Company in the Eastrand. Therefor we are always busy and we work long hours... We use roughly between 20 and 50 Can's of Plascon monthly... As we travel a lot we purchase these products from various Hardware Stores in the Eastrand, Westrand and Vaal Triangle Regions. </p> <p>Usually about 1 in 20 of these cans are faulty. You give one or two sprays thrn the nozzle stops working while the can is still FULL... Since we travel so broadly and have such busy lives, its such hassle to exchange all the time and mostly hard to remember which store we purchased which Cans from so we normally just chuck it out and grab the next can and never make any fuss as it's frustrating but not the end of the world...</p> <p> </p> <p>Unfortuanately, we bought Plascon Machinery Grey Spray from a Hardware Store close to home about 2 - 3 weeks back. We bought aboyt 18 Cans of which 2 ofvthem was "Machinery Grey". Only to find that both Cans was faulty. Luckally the friendly staff of this store had no fuss as we threw away the Receipts and the Gladly Exchanged Both for us. </p> <p>Guess what!!! Same problem occured on one of them. </p> <p>Same story. Took it back, they Gladly exchanged it, and ONCE AGAIN JUST TWO SPRAYS AND IT STOPPED. (Barcode ********** 260144)</p> <p> </p> <p>I am so disappointed as we ALWAYS use PLASCON since we are used to good quality! It's more expensive than some of the cheaper Brands, yet the "Cheapies" turn out to be Much Better Quality than Plascon. </p> <p> </p> <p>GUESS I WON'T BE USING OR RECOMMENDING PLASCON PRODUCT'S ANYMORE!!!!</p>

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Replies (1)
Plascon
Plascon's reply13 Jan 2017, 14:22
Official

Good day,

Thank you for bringing this matter to our attention. We do apologise for the inconvenience thus far, the complaint will be investigated and one of our consultants will be in contact to resolve your complaint. Kind Regards,