1 reviews | Active since Aug 2021
PlantFarm is the plant shop with the outstanding customer service
I have been searching for the Elderberry tree to buy in South Africa, like forever. . . Most places that came up through my searching were places from overseas. Within the country, I would find those selling elderberry leaves. It was a frustrating experience because I wanted the plant itself, not a twig, seed, or leaves, I wanted a live plant.
I sent emails to several plant shops in Gauteng, mostly kindly rejected me and when I was about to lose hope, PlantFarm responded. You can never imagine my joy. The plant was way cheaper than I expected and their turnaround time for delivery was way too quick.
After they sent me a quote, and I paid their required funds plus delivery. They were quick to respond. They informed me they will deliver as soon as the paid amount reflects in their bank account, which was understandable. After a day, they sent me an email again, confirming the delivery address and my contact number. A few hours after that, they sent me a WhatsApp message informing me of the day and time in which they propose to deliver and enquired if the day and time is suitable. I found that very special. Some companies just deliver only to miss or find no one at home.
The service I received from PlantFarm was so amazing, and I will surely recommend them to my friends or whoever is willing to listen. Their address is www.plantfarm.co.za
PlantFarm is the best #WIN
