GM
Gloria M

1 reviews | Active since Apr 2024

12 Apr 2024, 13:18

This company used to be brilliant

This company used to be brilliant.... and now its absolutely abysmal. We used to use it all the time, and all of a sudden, they stopped ALL credit accounts across the entire company except for selected branches and closed them all so you have to pay up front... best part is... they didn't tell anyone until they flicked the switch and you went to order and they wanted it up front. Poor Poor service.

0
Replies (1)
Plant Index
Plant Index's reply22 Apr 2024, 17:35
Official
 
Hi Gloria 

We will immediately refer your contacts to the accounts department to fix this problem as soon as possible. You will receive a heads-up as soon as your credit account has been set up to your nearest branch.

I hope this incident won’t kill your trust in our brand. As an apology, I offer a 20% discount on the next rental

Best regards,