CT
Callie T

1 reviews | Active since Jun 2020

07 Mar 2023, 13:45

Having to fight to get refund

Similar experience as other clients - prepaid for generator that was never delivered. Partial refund, still battling to get outstanding R27k!

0
Replies (4)
Plant Index
Plant Index's reply08 Mar 2023, 09:36
Official
We apologise for inconvenience caused. We partially refunded you as the difference is to be paid by the merchant who was dealing with your order. 
CT
Callie T's update08 Mar 2023, 18:31
Reviewer Update
This is not what you said, and surely it is not my problem. You sent me PoP that the money was paid in, yet never reflected in my account. This is now more than 5 weeks!!!!
CT
Callie T's update12 May 2023, 12:52
Reviewer Update
I still do not get any feedback - will now have to open a case of ***** as the bank confirmed that they did not issue the Proof of Payments supp****! Make your own conclusion, as my conclusion has been removed.
CT
Callie T's update12 May 2023, 12:54
Reviewer Update
I am trying to get a physical address - but this is nowhere to be found on any of their profiles...