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zandile C
1 reviews | Active since Dec 2017
05 Jan 2022, 15:12
Worst service
<div>GOSH THEY ARE UNBELIEVABLE I CANCELLED MY ORDER ON THE 29TH OF NOV 2021 ITS THE 5TH OF JAN 2022 STILL NO REFUND IM DISGUSTED BY THEIR SERVICE AS I HAD TRUSTED THEM HENCE I HAVE ORDERED BEFORE with no hassle</div>
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Replies (3)0
Replies (3)
Planet54.com's replyOfficial
06 Jan 2022, 12:14Hi Zandile, I am sorry to hear that, we strive to provide a great customer experience clearly in this case we fell short. We humbly apologize for the delay in getting your refund. I have escalated this matter with the relevent department to assist further.
Planet54.com's reply06 Jan 2022, 12:14
Official
Hi Zandile, I am sorry to hear that, we strive to provide a great customer experience clearly in this case we fell short. We humbly apologize for the delay in getting your refund. I have escalated this matter with the relevent department to assist further.
Planet54.com's replyOfficial
25 Feb 2022, 10:20Hi Zandile, Thank you for taking time to answer my call. As per our telephonic conversation I am pleased that your query was resolved. Once more I am so sorry for the inconvenience caused. Don't be a stranger hope to see you soon.
Planet54.com's reply25 Feb 2022, 10:20
Official
Hi Zandile, Thank you for taking time to answer my call. As per our telephonic conversation I am pleased that your query was resolved. Once more I am so sorry for the inconvenience caused. Don't be a stranger hope to see you soon.
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zandile C's updateReviewer Update
25 Feb 2022, 10:25This query was resolved thank you Planets54 just a misunderstanding
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zandile C's update25 Feb 2022, 10:25
Reviewer Update
This query was resolved thank you Planets54 just a misunderstanding