tT
tamlyngeldenhuis T
1 reviews | Active since Feb 2017
10 Dec 2021, 12:41
THEY TAKE YOUR MONEY AND DONT DELIVER. **** **** ****!
They have still not delivered my items 13 days after I placed my order. Yet their "promise" state 5-7 days.
I have called 3 times, with no luck. The last lady I spoke to said she'd contact the warehouse to find out whats happening, and get back to me. Till now, I still have not heard back.
Emails also go unanswered.
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Replies (2)0
Replies (2)
Planet54.com's replyOfficial
13 Dec 2021, 12:05Hi Tamlyn, We humbly apologize for the late delivery I have checked on the system your order has been dispatched you should received it latest by tomorrow. I have escalated this with our support agent they will be in contact with you shortly. Once more we humbly apologize for the Inconvenience caused.
Planet54.com's reply13 Dec 2021, 12:05
Official
Hi Tamlyn, We humbly apologize for the late delivery I have checked on the system your order has been dispatched you should received it latest by tomorrow. I have escalated this with our support agent they will be in contact with you shortly. Once more we humbly apologize for the Inconvenience caused.
Planet54.com's replyOfficial
28 Feb 2022, 14:31Hi Tamlyn. Hope you are well, I tried calling you but your phone was unanswered, This is a follow up on your query just want to find out if your query was resolved to your satisfaction.
Planet54.com's reply28 Feb 2022, 14:31
Official
Hi Tamlyn. Hope you are well, I tried calling you but your phone was unanswered, This is a follow up on your query just want to find out if your query was resolved to your satisfaction.