SH
Shannon-lee Hammond

1 reviews | Active since Mar 2019

06 Dec 2021, 16:22

Terrible service

I placed an order more than a week again they said it would be delivered within 7 days it's wasn't even shipped as yet on their side.

I called their landline several times no one answers I sent a email as well and no reply.

It's my second time ordering from you guys my first experience was good this time round horrible!!!!

0
Replies (1)
Planet54.com
Planet54.com's reply07 Dec 2021, 08:47
Official
Hi, Shannon-lee I am sorry to hear that. Due to Black Friday week, we received more orders than usual we are backlogged. We humbly apologize for the inconvenience caused. I have escalated this with our support team they will be in contact with you shortly to assist further.