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Angela T
1 reviews | Active since May 2016
23 Jun 2021, 10:05
Poor Quality Ankle Boots
The delivery was fast, I actually receieved my order teh following day BUT it's the quality of the boots that I ordered that I am unhappy about. I wore them for the first time yesterday and the bottom part of my right heel came off, I glued it back on and when I got home I realised that the bottom part of my left heel had come off and gotten lost.
It was my first (and last) order but I am utterly disappointed in the quality of your boots.
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Replies (2)
Planet54.com's replyOfficial
23 Jun 2021, 11:17 Hi Angela, we are truly sorry to hear about your experience with us. Kindly send through your order number and our support team will urgently contact you to process your exchange. We hope to change your shopping experience with us into a wonderful one.
Best regards,
Planet54.com's reply23 Jun 2021, 11:17
Official
Hi Angela, we are truly sorry to hear about your experience with us. Kindly send through your order number and our support team will urgently contact you to process your exchange. We hope to change your shopping experience with us into a wonderful one.
Best regards,
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Angela T's updateReviewer Update
06 Jul 2021, 13:35I'd like to thank Thoko for the instantaneous communication, my boots were quickly collected and replaced. Thank you so much! I love the new pair.
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Angela T's update06 Jul 2021, 13:35
Reviewer Update
I'd like to thank Thoko for the instantaneous communication, my boots were quickly collected and replaced. Thank you so much! I love the new pair.