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Sheridan E
1 reviews | Active since Nov 2022
08 Nov 2022, 09:14
No aftersales customer care
My order got delivered to the wrong address. When followed up with two members Juan and Tsholofelo, but each time both just went silent on me. No feedback on emails, no feedback on online chat. Still have not received my order or refund thereof. Ridiculous service.
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Planet54.com's replyOfficial
18 Nov 2022, 10:16Hey Sheridan, we are so terribly sorry that you have experienced such an inconvenience. A support agent has advised that they have assisted you with your query. Please feel free to reach out should you wish to receive further assistance.
Planet54.com's reply18 Nov 2022, 10:16
Official
Hey Sheridan, we are so terribly sorry that you have experienced such an inconvenience. A support agent has advised that they have assisted you with your query. Please feel free to reach out should you wish to receive further assistance.