1 reviews | Active since Sept 2016

05 Oct 2021, 05:41

Never order from Planet 54 no matter what

Horrible experience with them. Was promised on thurs that friday the incorrect item will be fetched. Then received a call stating on Monday itl be fetched . The item still hasn't been fetched. All the horror stories about the refund never being fulfilled were true no matter how good the deal is never purchase from planet 54. The item that was sent wasn't even similar to what I ordered how dumb do they think consumers are

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Replies (2)
Planet54.com
Planet54.com's reply05 Oct 2021, 08:33
Official
Hi Bilqees. I am sorry to hear that your return has not been collected. I understand how frustrating this can be. I humbly apologize for the delay with our courier collecting the return. I have escalated this with our support team to assist further they will contact the courier and make sure that your return is collected today.
's update05 Oct 2021, 08:54
Reviewer Update
Yes I requested a full refund as this is the worst service received from a online store . Learn from zando and takealot