ON
Okuhle N
1 reviews | Active since Feb 2021
29 Apr 2021, 14:01
High quality products
I have ordered a handbag and purse from them and though delivery was slower than expected, I am happy with the products. They are a good quality and my handbag is very unique. I can see myself still using these products in the years to come without issue. My only issue was with the courier they use - Aramex. The courier gave me a difficult time, refusing to deliver and the driver specifically telling me that he did not want to go to my house. I had to contact management to reprimand him and give my package. I have no qualms about Planet54 but would recommend they choose a different courier.
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Replies (1)Planet54.com's replyOfficial
28 May 2021, 14:37Hi Okuhle :).
Thanks for the 5-star rating, and for taking your time to provide us with some insight on where we need to improve on. This has been escalated with management to review our courier more thoroughly.
If you have any more feedback or suggestions, please write to us at ***. We would love to hear more from you!
Hope you continue to enjoy our service.
Thanks for the 5-star rating, and for taking your time to provide us with some insight on where we need to improve on. This has been escalated with management to review our courier more thoroughly.
If you have any more feedback or suggestions, please write to us at ***. We would love to hear more from you!
Hope you continue to enjoy our service.
Planet54.com's reply28 May 2021, 14:37
Official
Hi Okuhle :).
Thanks for the 5-star rating, and for taking your time to provide us with some insight on where we need to improve on. This has been escalated with management to review our courier more thoroughly.
If you have any more feedback or suggestions, please write to us at ***. We would love to hear more from you!
Hope you continue to enjoy our service.
Thanks for the 5-star rating, and for taking your time to provide us with some insight on where we need to improve on. This has been escalated with management to review our courier more thoroughly.
If you have any more feedback or suggestions, please write to us at ***. We would love to hear more from you!
Hope you continue to enjoy our service.
