TM
Tshepiso M

1 reviews | Active since May 2020

24 Dec 2021, 08:03

False adverti*****t

Worst Experience ever shopping with planet54, I purchased two pairs of tracksuit and only received one pair. No one communicated with me that the other pair is out of stock but continued to ship my order without the other pair.

I'm very disappointed as this was my first time shopping with them and never again.

0
Replies (3)
Planet54.com
Planet54.com's reply28 Dec 2021, 10:38
Official
Hi Tshepiso, I am terribly sorry to hear that, I can understand your frustration I have escalated this matter with our support team they will be in contact with you shortly to assist further.
Planet54.com
Planet54.com's reply25 Feb 2022, 11:36
Official
Hi Tshepiso,  I am doing a follow up on your query, I have see on the system that it was resolved. However I tried calling you but your phone went unanswered. Should you need further assistance. Please feel free to reach us. 
Planet54.com
Planet54.com's reply25 Feb 2022, 12:34
Official
Hi Tshepiso, Thank you so much for taking my call, we are looking forward to seeing you again as per our telephonic conversation