cS
cressida S
1 reviews | Active since Jun 2014
29 Apr 2021, 17:29
Excellent Customer experience
Last week I purchased 2 pairs of shoes. When it was delivered, the boxes were completely damaged.
I emailed amd called them immediately. A lovely lady name Thoko handled my query with such professionalism and kindness. She listened and immediately found a solution. I am so impressed by Planet 54 more especially Thoko.
Thank you Thoko for everything.
I will definitely be supporting businesses who care about their customers.
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Replies (1)Planet54.com's replyOfficial
28 May 2021, 14:33Hi, Cressida :).
We are sorry to hear about your experience with the state of the items that you received. We are happy to hear that one of our agents was able to assist you in resolving your inquiry.
Should need any assistance at all, please free to speak to any of our charming agents.
We are sorry to hear about your experience with the state of the items that you received. We are happy to hear that one of our agents was able to assist you in resolving your inquiry.
Should need any assistance at all, please free to speak to any of our charming agents.
Planet54.com's reply28 May 2021, 14:33
Official
Hi, Cressida :).
We are sorry to hear about your experience with the state of the items that you received. We are happy to hear that one of our agents was able to assist you in resolving your inquiry.
Should need any assistance at all, please free to speak to any of our charming agents.
We are sorry to hear about your experience with the state of the items that you received. We are happy to hear that one of our agents was able to assist you in resolving your inquiry.
Should need any assistance at all, please free to speak to any of our charming agents.
