DM
Difela M

1 reviews | Active since Jan 2017

12 Jan 2022, 09:14

Don't order anything from Planet 54 they take forever to deliver

I ordered clothes from them 3 weeks ago even now still haven't received them and I get no help from them, I've emailed and emailed but nothing, worse they use aramex the worst delivery service in the country, I regret buying from them

0
Replies (3)
Planet54.com
Planet54.com's reply13 Jan 2022, 08:50
Official
Hi Difela, I am sorry to hear that. We humbly apologize for the delay, I will escalate this to our support agent she will call you shortly to assist further. 
DM
Difela M's update14 Jan 2022, 11:11
Reviewer Update
Still no help, I'm so disappointed I'll never use your online store ever, 2 of my orders no where to be found 2to 3 weeks later
Planet54.com
Planet54.com's reply19 Jan 2022, 09:00
Official
Hi Difela, Kindly be advised that we did follow up on your order with our Courier Aramex they have advised that both your orders will be delivered tomorrow. We also tried calling you on this number  *** it's goes to voicemail. Please provide us with an alternative contact number.