ET
Emily T

1 reviews | Active since Dec 2012

24 Oct 2022, 07:12

Confirmation Message *Business Name:* Planet54 *Review:* I sent a complaint to Planet54 and a lady named Nolwazi called me back to assist me

Confirmation Message *Business Name:* Planet54 *Review:* I sent a complaint to Planet54 and a lady named Nolwazi called me back to assist me. I was complaining about my order. This message goes to her : Dear Nolwazi. Everything that I was worried or concerned about you managed to assist on that. Your customer service is on another level, right from the start when you greet a customer there's so much respect and humanity in your voice, your telephone etiquette is what I've picked up right from the start of the conversation. And you are a good listener which makes it easier for you to sort out a customer's problem. I'm really impressed with your service Keep up the great and excellent work that you are doing. You will really go far in customer service with your attitude Thank you again

0
Replies (1)
Planet54.com
Planet54.com's reply25 Oct 2022, 11:46
Official
Thank you so much for your kind words Emily, this surely will not go unnoticed for our amazing agent.  We really appreciate the time you took to write such a detailed review! Hoping to serve you well again soon. Take care