DK
Debora K

1 reviews | Active since Jan 2023

26 Jan 2023, 10:04

Worst every

It is impossible to get through to them.all the phones are just ringing.emails not answered, WhatsApp messages not answered.this is really a very bad company to get involved with.your life will be standstill awaiting for simple call to be answered. I have been calling to request a settlement letter is day 3.nk one is responding to anything. And yet when it suit them they will send you a whatsup threatening to send your account to external collection.hkw am I supposed to settle it I can't even receive a damn settlement letter.they are really disgusting.their service are the worse

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Replies (1)
Planet42
Planet42's reply21 Feb 2023, 09:36
Official
Good day,
 Good day,Please note we do not operate a call center, you are more than welcome to voice your concerns through our  WhatsApp line ***) or via email on ***. Please kindly note that your settlement letter was sent to your gmail account on 16 January 2023, we have resend it to the same account, please kindly revert back to your emails. We do apologies for the delay in response. 

Kind regards
Your Planet42 Team