CM
Chinah M

1 reviews | Active since Jul 2023

24 Aug 2024, 00:51

Worse service ever

Worse service provider ever. Planet 42 people don't respond to emails regarding queries, you might wait for a week to get a response. The car I'm currently renting gave me problems 30min after leaving the dealership and they were closing when I took the car. Took the car to a workshop to get it fixed and got it back but every week a different mechanical or electrical issue emerges. I complained about the car and even wanted to terminate my contract but I was promised that the car will be fixed. As I'm writing this review the car is at the workshop for 5th time and it's almost 2 weeks and I'm still waiting for it. Planet42 people don't even bother updating me about the car and they don't even respond to my emails

0
Replies (2)
Planet42
Planet42's reply24 Aug 2024, 12:34
Official
Hi Chinah

We apologize for what you have experienced.
Please be advised that we are actively working on the matter and will provide feedback.

Thank you

Regards
Your Planet42 Team
Planet42
Planet42's reply30 Aug 2024, 14:40
Official
Good day Mr Mautla 

 We like to inform you that an email has been sent to you to finalise the matter  We will proceed to close the issue raised in your Hello Peter review.