Useless Panet42 Service

I have shared 2 more stories about Planet42.

Long story short. Got the car, Ford Fiesta 2005 model on 8 April 2023 at GIG Motors Strubenvale, Springs. Almost right from the start after having the car for 20 days only, we started to notice things going wrong. Started to communicate with GIG Motors and Planet42 about repairs, wanted to claim the 5 year supposedly warranty. No such luck, even fitted 4 new tyres on the car because the car I was given, was basically a hazard on the road, tyres are old and 3 out of the 4 rims were bent. Got the car checked by an RMI registered mechanic in Edenvale, so many faults and repairs to be done which is more than the car's value. The list is way too long to mention but I still have proof.

Don't know how the car even passed the roadworthy tests, but money talks I guess. Finally got an EAC Failure on the car which I had to tow the car myself to home. Car stood at home for 4 weeks before Planet42 decided to collect the car and cancel the contract, after paying each month for a car which was a total dud. Not even the correct tow hook and spare tyre were given to us.

Lost more than R54 000.00 and Planet42 refuses to put us on their Green List, which they give us another car. Talk about building an empire on other people's misery. Even the ombudsman is just shrugging their shoulders, after sending them all the proof, mails, pictures, screenshots and mail trails.

Please think before doing any business with Planet42, unless the car is NEW.