ZK
Zwelethu K

1 reviews | Active since Jul 2023

02 Jul 2025, 17:02

Update my information I’m no longer owing you

I paid my account through BNI attorneys and it’s been a month you don’t want to update my information on TransUnion. Now I’m stucked because of this company I regret buying that unroadworth car from car connection. My contact number *** my id ***

0
Replies (4)
ZK
Zwelethu K's update02 Jul 2025, 17:07
Reviewer Update
And update also in expirian now I want to buy a car via bank I can’t because of you
Planet42
Planet42's reply03 Jul 2025, 15:04
Official
Hi Zwelethu

Please be advised that we have tried calling you; however, our attempts have been unsuccessful.
We truly appreciate you taking the time to share your concerns. 

Please be advised that we are actively working to resolve this matter.
We have sent an email to you regarding the matter raised.

We apologize for the experience that you encountered.

Thank you

Regards
Your Planet42 Team
ZK
Zwelethu K's update04 Jul 2025, 09:19
Reviewer Update
I spoke with Azree but boom today I received an email saying I’m owing you. I’m no longer owing you just update my credit profile. I even sent the proof of payment that I received from BNI or now I have to take this issue to NCR because you are failing to communicate around your company
Planet42
Planet42's reply07 Jul 2025, 11:46
Official
Hi Zwelethu

Please be advised that we are actively working to resolve the matter raised.

We apologize for the inconvenience caused.

Thank you

Regards
Your Planet42 Team