CW
Chantel W

1 reviews | Active since Sept 2012

29 Apr 2024, 07:58

Update Credit Record

Aftercare service is absolutely pathetic.

I have sent several emails with no responses and when saying I am going to log a complain I got a response and nothing after that again.

I want my stuff resolved today as a matter of urgency.

0
Replies (2)
Planet42
Planet42's reply30 Apr 2024, 13:29
Official
Hi Chantel

Thank you for taking our call today.

Please be advised that we apologize for the experience that you have encountered.
We are attending to the matter and will provide feedback as soon as possible.

Regards
Your Planet42 Team
CW
Chantel W's update23 May 2024, 12:35
Reviewer Update
You are making my life a absolute nightmare at the moment with the incorrect information you are submitting to the credit bureaus!!!!!

Seeing that Azraa Julius also just ignores my emails, I will be continuing with the Ombudsman complaint.