1 reviews | Active since Nov 2021
This is called *****ing. ********ly debiting paid up accounts 🤬😡
Once again, with this pathetic excuse for an organisation. After my last encounter with then whereby it too them a month to refund me my insurance claim money, I decided to buy out my vehicle and settle the account as I wanted nothing to do with them again. I settled my account on the 1st of April 2025. But I should have known and expected the incompetence again. On the 24th of April 2025 they debuted my account. I called in and after having to hold on for more than an hour, they finally answered but advised me that their refund turn around is between 7 to 14 days. I don’t have money laying around. I am the sole breadwinner in the house. So what, am I now expected to tell my family they can’t have food for the next 7 to 14 days? You are heartless, no wonder your company is in ruins. You have no morals nor any ethics. I can’t even now get to work cause I don’t have money left. They ********ly took my money and I am expected to wait till it suits them to refund me. They are so ****ed, they even block the banks from reversing the debit orders. Yet they can’t answer calls or respond to emails. 🤬😡😡😡😡😡🤬
We apologize for the experience that you have encountered.
Please be advised that we are actively working to resolve this matter as soon as possible.
Thank you
Regards
Your Planet42 Team
We apologize for the experience that you have encountered.
Please be advised that we are actively working to resolve this matter as soon as possible.
Thank you
Regards
Your Planet42 Team
