TM
Tseliso M

1 reviews | Active since Aug 2023

08 Nov 2023, 10:28

This is annoying maan stop calling and stop emailing me bull****

please stop sending me mails as if I owe you guys, your car is at Nyamane Motors in Vereeniging I dont own a Corsa please this is now irritating

Thank you for returning your rental vehicle to Planet42. We acknowledge the termination of the contract by the Renter. As per the Vehicle Rental Agreement ***, a termination by the Renter is subject to a fee of up to 7 months' rental payment.

This means that you are liable for a total of R53,179.00.

The settlement offer is valid for one week, please reply by 2023-11-15. We can accommodate a payment plan over multiple months, if applicable, to make sure the settlement offer is affordable to you.

If you choose not to accept the settlement offer the full outstanding amount of R53,179.00 will be collected from you by a third party debt collection company. Please see our bank details below to make a payment:

Recipient: Inclusion South Africa (Pty) Ltd ABSA Bank Account number *** Branch code 632005 Reference: Agr.***

Should you not make a manual payment, kindly be advised that your debit order will continue tracking for your monthly installment until the full settlement has been paid.

Should you have any queries regarding the settlement, kindly revert all communication to ***.

Regards, Your Planet42 team Telephone: *** eMail: *** WhatsApp line: ***

0
Replies (1)
Planet42
Planet42's reply10 Nov 2023, 11:33
Official
Hi Tseliso

Thank you for taking our call.

Please be advised that as per the signed rental agreement, when the contract is terminated by the Planet42 account holder, the account holder is liable for a cancellation penalty.
The emails and SMS's are automatically sent to the Planet42 account holder until the outstanding settlement amount is paid up.

Please reach out to us on *** or ***, should you require assistance.

Regards
Your Planet42 Team.