ZK
Zwelethu K

1 reviews | Active since Jul 2023

03 Oct 2023, 19:39

they don’t care about their customers after sales

I’m patiently waiting for your call back since one of your consultant told me that she will speak with the management they never called. I so wish I can end this six months period so that you can collect your car I’m tired it’s been only two months of having this car. Why are you selling cars that are having faults. I also don’t even this the so called tracker is working it’s been two weeks now I removed the terminal for battery they never called so why I’m being charged amount for tracker ? I’m tired of you now 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

0
Replies (3)
Planet42
Planet42's reply04 Oct 2023, 16:34
Official
Hi Zwelethu

Please be advised that we have tried calling yourself, however there was no answer.
We have sent an email to yourself regarding the query and await your response.

Thank you

Regards
Your Planet42 Team
ZK
Zwelethu K's update04 Oct 2023, 19:33
Reviewer Update
Now that I wrote here, you are able to try to contact me? Since when you promised to call me well now the now is in a registered RMI they will send you the quotation just know that I’m not going to pop up any money from my pocket the dealerships you are working with are big ****mers just know that I nearly died because of the car. Hoping that the warranty will pop up all the money will be needed with the Registered RMI because for me I won’t take any cent from my side. Thank you
Planet42
Planet42's reply05 Oct 2023, 12:38
Official
Hi Zwelethu

Thank you for taking our call.
Please be advised the matter is being attended to.

Regards
Your Planet42 Team