1 reviews | Active since Jan 2023
Their car broke down within 4 months of driving it
I am so angry. I bought a car through Planet42 last year April 2022. Within 4 months of driving the car it broke down. Tried to contact them they said i must find the RMI and get a quote which I did, I waited for 3 weeks for them to respond which they later respond. Their response was the quotation of R16 000 is expensive they will be able to give me R5500. The problem was a Top, I fixed the car. The car only worked for 3 weeks only to find out they gave me a rotten car, everything is a mess, engine needs overhaul. Now they are giving me run arounds. The quote is more expensive than that R16 000. I told them to take the car back or they must take it to their own RMI. I am sitting here without a car, Planet42 is doing nothing.
Planet 42 is not an FSP but a car hire subscription who offers customers an opportunity to acquire vehicle financing . We allow customers to choose the vehicle of their choice from the dealership of their choice and we only purchase the vehicle on their behalf.
We do expect that you as the customer will fully inspect the vehicle prior to accepting delivery of the vehicle and signing the contract.
Should you encounter any vehicle related issues ,these need to be raised and taken up with the dealership. We do however also assist with reaching out to the dealership to assist with any of the customer's concerns and any other additional assistance where necessary.
Please be advised that all of our vehicles come with a mechanical warranty. The warranty however does not cover everything as it is meant to assist the customer in a time of need.
Please do reach out to us on our communication channels for more assistance on this matter.
Whatsapp line: ***
Email : ***
Planet 42 is not an FSP but a car hire subscription who offers customers an opportunity to acquire vehicle financing . We allow customers to choose the vehicle of their choice from the dealership of their choice and we only purchase the vehicle on their behalf.
We do expect that you as the customer will fully inspect the vehicle prior to accepting delivery of the vehicle and signing the contract.
Should you encounter any vehicle related issues ,these need to be raised and taken up with the dealership. We do however also assist with reaching out to the dealership to assist with any of the customer's concerns and any other additional assistance where necessary.
Please be advised that all of our vehicles come with a mechanical warranty. The warranty however does not cover everything as it is meant to assist the customer in a time of need.
Please do reach out to us on our communication channels for more assistance on this matter.
Whatsapp line: ***
Email : ***