Terrible service Planet 42

We purchased/ren to own a Mitsubishi Triton. The PDI was not done correctly, when we got home, I complained about the issues.... which have still been ignored. We informed Planet 42 on numerous occasions that we had NO CELLPHONE SIGNAL. We are only available on WhatsApp and WhatsApp calls or E-mail. I paid diligently for 15 months, only owing a minor amount. I was retrenched in September 2024; I communicated this via e-mail and paid as much as requested by the service agents (Call centre agents had no idea what was going on and what arrangements had been made by the other agents I spoke to.) I was constantly threatened by Agents and debt collectors still not aware of arrangements made by various call centre agents. We were then told to call an Agent or the vehicle would be repossessed. I tried calling hundreds of times only to hold for up to 25 minutes without an answer and mounting call costs. Then without warning the vehicle was repossessed by a local tow operator that had NO idea of arrangements made.

TERRIBLE SERVICE, ARRANGEMENTS AND HEARTACHE. NEVER AGAIN. Please don't be fooled in the beginning. After sales service is pathetic to non-existent.