NC
Neeroshini C

1 reviews | Active since Mar 2022

14 Mar 2022, 18:12

RIP OF FROM FOOD OF THE TABLE OF PEOPLE

I had the worse experienced ever. The day I collected the car as I drove off from the Anglo Car Dealership in Benoni, I started getting warning lights on the vehicle from tyres warnings to low water levels etc. When I let the dealership know they collected the car two days later. Got the car back 4 days later apparently car was a fixed up and I could drive it to Dbn. On the 6th day on my 1st real drive with the vehicle like just up the road to the mall, the vehicle started experiencing major water leaks and heating system. Car was collected again two days later. Now I wanted the contract cancelled but planet42 is saying the dealership doesn't want to cancel my contract but I am required to pay for a vehicle that hasn't even been driven for even 30kms on my end. I have a family to support and need daily transport not a part time vehicle. I want this contract cancelled as the vehicle was not in the condition as the dealership claimed it would be in and also they somehow got the vehicle registered on my name without me completing any documents that shows alot. All trust is broken and I cannot proceed with beliefs that my kids and I will be taken safe on any journey without a breakdown on the side of the road. We make sacrifices to have transport and not to pay for something you can't even use daily. The vehicle has been with the dealership since but Now I am been told if I don't continue to pay I will be blacklisted. Please help I cannot continue this contract. The dealership even has the nerve to lie to planet42 that they have advised the vehicle is ready for collection and awaiting on me despite my numerous messages to them to cancel the contract. Please any assistance

0
Replies (1)
Planet42
Planet42's reply15 Mar 2022, 08:50
Official
Good day Neeroshini,
Please be advised we have sent you an email on the 10th of March 2022, We will reach out to assist in resolving your query.