SJ
SANDILE J
1 reviews | Active since Jan 2024
09 Jan 2024, 13:01
Repossession of my vehicle
I was not happy with how Planet42 conducted that process hence I engaged with you in different platforms with possible solutions. However yes keep helping people and reduce your installments they are too high for vehicles you allocate installment to. Thank you.
Helpful (0)
Replies (3)0
Replies (3)
Planet42's replyOfficial
10 Jan 2024, 10:08Good day,
Thank you for your review.
We appreciate your feedback and we will definitely take this into consideration.
Our rentals also include value added products such as a warranty, tracker and comprehensive insurance.
Regards
Your Planet42 team.
Thank you for your review.
We appreciate your feedback and we will definitely take this into consideration.
Our rentals also include value added products such as a warranty, tracker and comprehensive insurance.
Regards
Your Planet42 team.
Planet42's reply10 Jan 2024, 10:08
Official
Good day,
Thank you for your review.
We appreciate your feedback and we will definitely take this into consideration.
Our rentals also include value added products such as a warranty, tracker and comprehensive insurance.
Regards
Your Planet42 team.
Thank you for your review.
We appreciate your feedback and we will definitely take this into consideration.
Our rentals also include value added products such as a warranty, tracker and comprehensive insurance.
Regards
Your Planet42 team.
SJ
SANDILE J's updateReviewer Update
10 Jan 2024, 19:58Planet42 also ****** me when I had a minor accident they never sent an assessor to assess the damage on the vehicle but reduced the cover to the door only not the bumper. I paid the full access and repaired the the bumper myself hence it was part of the damage. That led to my shortfall on installments hence losing the car through repossession by Planet42.
SJ
SANDILE J's update10 Jan 2024, 19:58
Reviewer Update
Planet42 also ****** me when I had a minor accident they never sent an assessor to assess the damage on the vehicle but reduced the cover to the door only not the bumper. I paid the full access and repaired the the bumper myself hence it was part of the damage. That led to my shortfall on installments hence losing the car through repossession by Planet42.
Planet42's replyOfficial
11 Jan 2024, 08:49Good day,
Please be advised that at the time your claim was authorised and there was an excess due. Please be advised that the excess is disclosed in the signed contract and all our customers are liable for the excess. If you were unable to afford it, you could have reached out to us and advise us so we can see how we can assist you in that regard.
We do apologize for not asking if you needed assistance. We'd like to make mobility available for everyone as we know the importance of having a running vehicle.
Regards
Your Planet42 team
Please be advised that at the time your claim was authorised and there was an excess due. Please be advised that the excess is disclosed in the signed contract and all our customers are liable for the excess. If you were unable to afford it, you could have reached out to us and advise us so we can see how we can assist you in that regard.
We do apologize for not asking if you needed assistance. We'd like to make mobility available for everyone as we know the importance of having a running vehicle.
Regards
Your Planet42 team
Planet42's reply11 Jan 2024, 08:49
Official
Good day,
Please be advised that at the time your claim was authorised and there was an excess due. Please be advised that the excess is disclosed in the signed contract and all our customers are liable for the excess. If you were unable to afford it, you could have reached out to us and advise us so we can see how we can assist you in that regard.
We do apologize for not asking if you needed assistance. We'd like to make mobility available for everyone as we know the importance of having a running vehicle.
Regards
Your Planet42 team
Please be advised that at the time your claim was authorised and there was an excess due. Please be advised that the excess is disclosed in the signed contract and all our customers are liable for the excess. If you were unable to afford it, you could have reached out to us and advise us so we can see how we can assist you in that regard.
We do apologize for not asking if you needed assistance. We'd like to make mobility available for everyone as we know the importance of having a running vehicle.
Regards
Your Planet42 team