1 reviews | Active since Apr 2025
😡refund
😡 Dear Planet42 Team, I am writing to express my frustration regarding your service. I returned the car in February, following all the required processes. I was informed that I needed to pay a one-month settlement installment, which I duly paid in March. However, today, I noticed that another installment has been debited from my account despite the car having already been returned. This is completely unacceptable. I have sent multiple emails and made several calls to your office, yet I have received no response. I demand an immediate refund of the erroneously debited amount and expect a resolution to this matter without any further delays. The service I have experienced thus far has been appalling and unprofessional.
We apologize for the experience that you encountered.
Please be advised that we are actively working to resolve the matter.
Thank you
Regards
Your Planet42 Team
We apologize for the experience that you encountered.
Please be advised that we are actively working to resolve the matter.
Thank you
Regards
Your Planet42 Team
