AN
Andile N

1 reviews | Active since Mar 2022

24 Mar 2022, 21:04

Poor Service & No communication Channels

I signed my contract December 31st 2021 for my Vehicle. I am struggling to to get help via customer care hence I’m resorting to this platform. I have numerous issues with my vehicle. I reported these on the courtesy sms that was sent a month after signing my contract but got no response whereas I was promised to get feedback.

1 - Front shocks are completely worn out . 2- Heater doest not function 3 - Electric mirrors don’t work 4 - Starter motor intermittently malfunctions(sometimes starts after literally 30 mins of trying to start)

I honestly don’t think a thorough check was done on the car as promised by the dealership.

Vehicle is a 2004 Jeep Cherokee Purchased at GIG Motors in Springs. I would not like to continue with this contract as I feel the trust has been broken. I also CANNOT get help from anyone as there is no direct number or email address. I really hope this message reaches someone who can assist me.

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Replies (1)
Planet42
Planet42's reply25 Mar 2022, 09:05
Official
Good day Andile,

We will make contact with you regarding your query.
Planet 42 team