OM
Orleans M

1 reviews | Active since Dec 2021

03 Dec 2021, 19:10

Poor service

*** Volkswagen Caddy 1.6 White, I thought that I made a best decision to buy a vehicle with GIG Motors and Planet42 however I made a worse decision in my life and I am disappointed and actually hurt 1. I hardly drove the vehicle for a week and vehicle broke down twice already. 2. Second break down had good in transit and I was forced to drive to the dealership and I have lost R20k and was forced to offload stock at the dealership and I had to be in dealership from 8 in the morning until 12 without any solution. 3. Planet42 except full payment for a vehicle that I only had for a few days. 4. I am going to take this issue with Motor industry SA. 5. My POPIA right is violated and loss of income In this pandemic is making my kids and family suffer. 6. I would not even mention GIG motors on heloPeter since it's a disaster and no resolution. 7. I know full rights and worse I didn't want to mention it but I have to bring it up, I work for MFC and my wife at FNB as a manager and if GIG Motors doesn't change the vehicle and give us a running vehicle without major repairs I can issue you that public protect and Motor industry matter is going to be escalated to them. 8. I was at the dealership entire day and I had to see few things eg I saw with my own eyes, white guy complained and threatened to burn down the building guess what his car was swapped for another vehicle without hustle, while my stock was in the van and inside workshop why I wasn't given the same options cause my funds are black and other are white. 9. Level of treatment is not the same and I am not taking this issue lightly and I am going to terminate my contract with Planet42 and return the vehicle to dealership, I can't afford losing R20k per day in this hard time. If my matter is not resolved by end of business Monday vehicle is not going to be collected by me at the dealership and I am no longer interested in the same car. I am stressed out and I will end up in hospital due to the fact that I am loosing business and my family can't eat. I prefer we terminate our agreement while it's still earlier days than after 30 days dealership warrant. 😞😞 I am going to complain on all platforms and I am going to make sure that this matter gets to Planet42 CEO Eerik Oja and Martens.

0
Replies (0)